Overview

B2C Payments Service Portal for Delta Project

This portal allows customers to enable a tied payment button on their invoices, in addition to being able to generate a generalized payment called a quick payment.

These payments are made by credit/debit card giving a choice between a Current Payment or Deferred Payment depending on the available Gateways: PAYPHONE and DATAFAST in Ecuador.

This service is based on the (B2B) and (B2C) principle, which seeks to highlight the user experience in the purchasing action of a product or service of the Sovos customer.

Othe purpose seeks to meet people's needs, adding value to their content in the way they pay and view invoices. in the first stage by identifying local audiences with a global scaling objective.

Bussines Goal

Have a micro payment application attached to the billing that can be paid by credit card in a single payment interface.

Outcome

Tools

Figma, Figjam, Miro, Jira

Duration

12 months

My Roles

UX Designer / UI Designer / UX writing / User Researcher

Project Details

We present three products that are complementary since each one solves a problem in an efficient way, with a payment time and date.

• Technical User: The one who implements processes through APIS of the payment button (Developer).
• Personal User: Any person. Who makes a payment
• Enterprise User: User for a company that requires to attach the payment button for its customers to pay an invoice.

Deliverables

• [ ] Problem Statements
• [ ] Benchmarking
• [ ] Personas
• [ ] Wireframes
• [ ] Site Map / Flowcharts
• [ ] Journey Maps
• [ ] User Research
• [ ] UI Mockups

FlowCharts

Wireframes

User Persona

Workflow

Journey Map

Benchmarking

UI kit points of interest

• Color change of all buttons and actions
• Simplified design in the workflow options menus
• Change of workflow icons
• Standardization of buttons such as edit, search, create, add, new invoice.